Welcome to the CS support page
If you would like to contact us directly, we can be reached at x6518 or via cs.support@wwu.edu
CS Technical Survival Guide
If you are new to the CS Department or have a basic question, check out this FAQ-esque guide.
Contents:
- Accounts, Passwords, and Profile Storage
- Getting Around the Command Line
- Virtual Machines
- Git
- Class Related Things
- Common Problems
Password Reset
If you have to set or reset your password for any reason, go to password.cs.wwu.edu. You will be prompted to log in to your universal account (so we know who you are) and then you will be able to change your password.
Please DO NOT open multiple password.cs.wwu.edu tabs in your browser! This will cause an authentication error that will not let you set your password.
If you are experiencing any issues while using the website, please come to CF 412 and we will provide you with an alternative.
Printing
There are two printers in our labs, one in CF 405 and one in CF 162. If
you have a computer science account, you can print class-related
materials with these printers. All of {162, 164, 165, 167} can print to
the 162 printer. Only the 405 lab machines may be used to print to the
printer in CF 405. For those of you familiar with the lpr command the
names you'll use with this on the command line is CF405 or CF162 and
similarly for commands like lpq or lprm. For those of you
unfamiliar, please look at our
Printing page.
If you notice that the printer is out of paper, please email us or seek CS Support in CF 499!
Computer Usage Agreement
Main Labs Supported
The following links redirect to the campus classroom scheduling system. After following a link, click one of the 'Availability' tabs to see the room schedule.
Software Availability in the Lab
Many software packages are available in the Labs. We try to keep the configuration lean and poll faculty quarterly on what they need for the next term. If you are curious about what is on the image, please look at one of the below hyperlinks.
If you would like to request something not on the list, then write an email to CS.Support@wwu.edu and enumerate the package name (and rev if pertinent), the Operating Systems you want it on, the class it is needed for, why it is needed.
Azure Dev Tools for Education Information
Azure Dev Tools for Education Login.
Western Washington Computer Science department participates with the Microsoft Azure Dev Tools for Education program. This allows for students to utilize select Microsoft Software for educational purposes (Microsoft Azure Dev Tools for Teaching Agreement). This includes things such as Windows, Visual Studio, Access, Windows Server, SQL Server, VMWare, etc. It does not include access to licenses of the Office Suite, though for that purpose we recommend looking at LibreOffice.org, or the University might have something.
Sign into Azure Dev Tools for Education for access to software provided through Microsoft. Select the area for students, and Imagine Premium for the software.
Software is only available while you are enrolled in a class and cannot be downloaded at any other time. We don't update the enrollment information until the end of the second week of the quarter, this is the end of Phase III registration.
Dreamspark Premium (Formerly DAA (Formerly MSDNAA)) Information
For access to VMware and discounted Adobe Creative Cloud subscriptions and any software you may have access to that isn't from Microsoft please visit Dreamspark.
Software is only available while you are enrolled in a CS course.
Full Time Support Staff
- Dan van Pelt, Systems Manager
- Dennis Terrell, Systems Administrator
- Kyle Ricks, Systems Administrator
CS Support Help Desk
For any and all general technical questions, we have student employees who can help! Visit CF 499 during the hours posted below and we can help you.
| Day of Week | Hours |
|---|---|
| Monday | 1-3pm |
| Tuesday | 9-11am, 1-5pm |
| Wednesday | 1-3pm |
| Thursday | 9-11:30am |
| Friday | 9:30-11am, 1-3pm, 4-5pm |
Informative Documents
MySQL Information
Tunneling MySQL ports through SSH
SSH Information
Tunneling MySQL ports through SSH
Senior Project Information
Checkout Forms
Library Links
ACM Digital Library through WWU
Surplus Equipment Information
Cluster Information
Computational Science at Western has a Sharepoint site for collaboration. CSAW_Site
Requesting access and Connecting to the Cluster
Secure File Hosting
Secure File Hosting from your Website
External Documentation
GitLab
Our department's gitlab website can be found at gitlab.cs.wwu.edu. You will use your computer science account username and password to log in.
GitLab has its own extensive documentation. If you have a question that isn't resolved by reading our documentation or their documentation please feel free to contact us.
VeraCrypt
VeraCrypt has documentation for how to use the software. It can be found here.
Other Information
Microsoft Compiler Setup and Configuration
Proximity Cards
Any declared CS major may apply for a proximity card here. See Ridley Williams, Dept Manager for more information – CF 495, 360-650-3805 or ridley.williams@wwu.edu.